Submit a request

We use an online ticketing system from Zendesk to help us manage support requests. The information you provide will only be used to resolve your ticket. Read Brave's Privacy policy.

If you are experiencing a general browser issue or if none of the categories below appropriately describe the issue you're having, please instead reach out to us on our Community support website.

Please summarize your issue into one line. Use the description box to go into more detail.

Please choose the specific Premium service you're inquiring about

Please tell us if you purchased via mobile (Apple App Store or Google Play Store) or Desktop

Your invoice/receipt can be found in your email you used to register with Brave Premium. Please enter it using the format it was sent in (ex. 01234567-8910)

To ensure we look at the right account, please provide the email address associated with your Brave Premium account

Enter the details of your request. Please try and include as much detail about your issue as possible and a member of our support staff will respond as soon as possible.

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