Submit a request

We use an online ticketing system from Zendesk to help us manage support requests. The information you provide will only be used to resolve your ticket. Read Brave's Privacy policy.

If you are experiencing a general browser issue or if none of the categories below appropriately describe the issue you're having, please instead reach out to us on our Community support website.

Please choose your topic:

Your email address

Subject

Please summarize your issue into one line. Use the description box to go into more detail.

What Operating System are you using?

What trouble are you experiencing?

What version of Brave are you using?

Version number format: 1.23.45 (found in "About Brave")

Please enter your Rewards payment ID:

You can find your Rewards payment ID by opening a new tab and entering brave://rewards-internals/ into your address bar.

Is your Brave Rewards profile connected to a self custody wallet or custodian?

Approximately when was your profile connected?

Please tell us when your Rewards profile was connected to an account provider.

Have you successfully received payments in the past?

What is your declared country for Rewards?

Your declared country can be found at brave://rewards-internals/

Description

Enter the details of your request. Please try and include as much detail about your issue as possible and a member of our support staff will respond as soon as possible.

Attachments

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